Hotel:

Availability: 1st Shift, Weekends Required

Pay: $14/hr

Join Atrium Hospitality as a Housekeeping Room Attendant, where your dedication to maintaining impeccable standards of cleanliness will create unforgettable experiences for our guests. Central to our mission of delivering exceptional service, this role offers a unique opportunity to be at the heart of creating a welcoming and pristine environment. As a valued member of our team, you will collaborate closely with both the housekeeping department and the wider hotel staff to ensure all guest accommodations are meticulously maintained. Your attention to detail and commitment to excellence are crucial in providing guests with a comfortable and enjoyable stay. This position is not just about maintaining standards; it's about surpassing them. With Atrium Hospitality, you will find paths to grow professionally, acquiring skills that advance your career in the hospitality industry. If you're passionate about creating a clean, inviting, and hospitable atmosphere, we want you on our team. Embrace the chance to make each guest's stay memorable at Atrium Hospitality.

Responsibilities

• You will ensure all rooms are cared for and inspected according to standards, safeguarding a clean and appealing guest environment.
• We expect you to replenish room supplies such as drinking glasses, writing supplies, and bathroom supplies to maintain adequate levels for guests.
• You shall remove trash, dirty linen, and room service items from rooms and suites to promote a tidy space for our guests.
• You will be responsible for notifying maintenance of any issues within the rooms or common areas that require attention, ensuring swift action can be taken to resolve them.
• We expect you to vacuum carpets, dust furniture, and clean windows in each assigned area, contributing to the overall cleanliness and aesthetic appeal of our facility.
• You shall greet guests in a friendly manner when encountered during your duties, providing a warm and welcoming atmosphere throughout their stay.
• You will strictly adhere to safety guidelines and protocols, including the proper use of cleaning chemicals and equipment, to ensure both your wellbeing and that of our guests.
• We expect you to efficiently manage time and prioritize tasks to ensure that all assigned rooms are attended to within the given timeframe, maintaining high productivity and service standards.

Requirements

• You must be able to perform a wide range of cleaning tasks using standard hotel cleaning products, ensuring all rooms are cared for and inspected according to standards.
• You should possess the ability to work efficiently both independently and as part of a team to meet the high cleanliness standards we set for our guests' experience.
• We expect you to have excellent time management skills to effectively manage your daily cleaning schedule while remaining adaptable to unforeseen changes or requests from the housekeeping supervisor.
• You need to demonstrate effective communication skills, capable of understanding instructions and conveying information clearly to colleagues and supervisors.
• We require that you handle all guest interactions and their personal belongings with respect, discretion, and integrity, ensuring privacy and confidentiality are maintained at all times.
• You should have physical stamina and mobility, including the ability to reach, kneel, bend, and lift up to a certain weight to ensure thorough cleaning and maintenance of the hotel spaces.
• You will be expected to promptly report any damages, maintenance problems, or safety hazards identified in guest rooms or common areas to the housekeeping management.
• We ask that you continuously seek opportunities to improve room presentation and guest satisfaction, providing feedback and suggestions to the housekeeping leadership.

Skills

• Attention to detail
• Time management
• Physical stamina
• Customer service orientation
• Teamwork
• Reliability
• Flexibility
• Organizational skills
• Problem-solving
• Cleaning expertise

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.

This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

How this role helps us to live our six values:

Service:

• You will engage with guests to ensure their stay is going well
• You will be thorough in the cleanliness and sanitation of assigned guest areas
• You will change and inspect linens and towels daily, following the standards

Perseverance:

• You will develop your knowledge and skills in the most effective cleaning methods
• You will be a champion for safety Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found

Inclusion:

• You will be committed to the equitable treatment of all associates

Respect:

• You will value everyone's contribution to the team, and we will value your contribution as a key part of our success
• You will respect hotel and guest property through proper utilization of equipment supplies and guest amenities

Innovation:

• You will perform work on a deep cleaning and preventative maintenance scheduled programs for all areas of the hotel as assigned. Use power equipment whenapplicable
• Observe precautions required to protect hotel and guest property, report damage, theft and found articles

Teamwork:

• You will work as a team to accomplish the goal of resort/hotel cleanliness
• You will make rounds through the halls each shift to ensure public areas aredisinfected,clean and tidy, taking care to remove or replace anything out oforder
• You will be available for allother work as required

What do we look for in someone to be successful in this role?

• Someone with housekeeping experience desirable
• Someone with an engaging and friendly personality
• Someone with good time management skills
• Someone able to work on feet for an extended period
• Someone with the ability to communicate effectively
• Someone with the ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position, and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Someone who can lift, carry and position loads of at least 25lbs.

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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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